The CQC (Care Quality Commission) ensures that a healthcare provider meets the national standards set in the UK for their industry. As well as online pharmacies, the CQC also regulates your local GP and assess them to the same standards, as well as, dentists, social care, care homes and more.
Being registered with the CQC ensures that a healthcare provider is undergoing regular inspections and is complying with UK laws & regulations to protection to patients. As part of a CQC inspection, they ensure that:
- A provider is prescribing medicines safely & in line with current national guidelines.
- The provider has adequate insurance in place.
- The healthcare professionals working for the provider have the necessary qualifications and training.
- There are robust policies & procedures in place to offer a safe & effective service.
- There is an open & honest culture that accepts feedback and implements continual improvement.
For more information see the CQC website.
Choosing an online provider that is registered with the CQC is important as it ensures they operate to the highest standards and are accountable for their actions. It is possible for online pharmacies to avoid CQC regulation by using solely pharmacists to prescribe medicines or by using companies based outside of the UK to employ doctors. Patients should be wary of online providers who are not registered with the CQC. You can share feedback on your experience with our service using the 'Share Your Experience' form at www.cqc.org.uk/yourexperience
Pro UK Health Ltd is trading as Proman Health and is fully regulated by the Care Quality Commission The registration number with the CQC is 1-10724157769. The registered manager is Ashraf Zaman.
You are advised to always check the CQC and GPhC websites to verify the registrations of any online healthcare providers. This will help ensure that the services you access are in line with the regulations that are set out by the relevant regulatory bodies.
For more information or to view registration details please visit the General Pharmaceutical Council and the Care Quality Commission website on the following links: www.cqc.org.uk
The General Medical Council (GMC) regulates all doctors registered in the UK. They ensure that a doctor’s training is up to date, manage the UK medical register, set the standards for doctors to follow, and address concerns about a doctor’s practice or behaviour. Any doctor practising in the UK must be registered with the GMC to be able to work in the UK.
All our doctors are registered with the General Medical Council in the UK ensuring that they are fit to practise and are able to provide you with a high level of care. You can find the registration details for each doctor on our About Us page.
For more information and to check the registration details of our doctor please visit the GMC website.
The General Pharmaceutical Council (GPhC) upholds the national standards expected for all registered pharmacists and pharmacies. These are the same standards whether it is your local chemist or an online (distance-selling) pharmacy. They ensure that pharmacists have the appropriate registration and training to practise, that pharmacies are regularly inspected against national standards and any concerns about a pharmacist or pharmacy are investigated.
Our partner pharmacies are registered with the GPhC and the industry trade body, the National Pharmacy Association.
Our doctors are supported by our prescribing pharmacists, who have all undergone extra training to enable them to prescribe treatments for all the medical conditions that we are able to treat. They all have a wealth of experience and are registered with the GPhC.
For more information and to check the registration of our pharmacist please visit the GPhC website.